8ii Privacy Policy — Our firm commitment to protecting your information

8ii is one of Bangladesh's most trusted online gaming platforms. We take our users' privacy extremely seriously. This Privacy Policy explains what information we collect when you use the 8ii platform, how we use it, and the steps we take to keep your personal data safe.

By using the 8ii website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before you start using the platform.

Our Privacy Policy is built on full transparency. There are no hidden clauses or complex legal jargon — everything is written in plain, straightforward English. Our goal is for you to enjoy 8ii without worrying about your data.

To deliver our services on the 8ii platform, we collect certain personal information. This is gathered in two ways: directly from you, and automatically as you use the platform.

8ii uses the data it collects only for specific, legitimate purposes. We never use your information for anything unauthorised.

• Account management: For registration, login, and identity verification.
• Financial transaction processing: To securely process deposits and withdrawals.
• Platform Improvement: To analyze user experience and improve service quality.
• Security Assurance: To prevent fraud, money laundering, and other unauthorized activities.
• Customer Support: To resolve your queries and complaints quickly.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences.
• Legal obligations: To comply with applicable laws and regulations.

8ii uses the latest industry-standard technology to keep your data secure. Our protection systems are multi-layered and continuously updated.

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: All stored sensitive data is kept in an encrypted state.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorised access.
• Two-Factor Authentication (2FA): OTP protection for an extra layer of account security.
• Regular Security Audits: Regular security audits are conducted by independent third parties.

Your data is retained for as long as your account remains active. Even after account closure, certain information may be kept for a specified period to meet legal requirements.

8ii never sells your personal information. However, certain data may be shared with trusted partners in limited circumstances.

• Payment Processor: Necessary information is shared with payment gateways such as Mobile Banking and Nagad to process financial transactions.
• Game Provider: Limited data is shared with game software providers for the purpose of running games.
• Law enforcement agencies: We are required to disclose information to legal authorities when mandated by a valid order or investigation.
• Anti-fraud service: Certain data may be shared with specialist agencies to help prevent fraud.

Cookies are used on the 8ii website and app to enhance your experience. They are small text files stored on your device that help improve site functionality.

• Essential cookies: Essential for maintaining your login session and ensuring account security.
• Functional cookies: Helps remember your preferences, such as language and game settings.
• Analytics Cookies: Platform usage statistics are collected to help improve our services.
• Marketing Cookies: Helps display relevant ads based on your preferences.

You can disable cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain platform features.

As an 8ii user, you have several rights over your own data. We respect these rights and are always ready to help you exercise them.

8ii is an adults-only platform. Registration is not permitted for anyone under the age of 18. We do not knowingly collect any information from minors.

• Age is verified by checking date of birth at the time of registration.
• Government-issued ID may be requested to verify age in cases of suspicion.
• Any account identified as belonging to a minor is immediately suspended and the associated data is deleted.

8ii may update this Privacy Policy as needed. We will notify you of any changes through appropriate channels depending on their nature.

• For significant changes, an SMS will be sent to your registered mobile number.
• You will be notified via push notification when you log into the app.
• The date of the latest update will always be shown at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Reach out to us for any questions, concerns, or requests to exercise your rights under our Privacy Policy. Our dedicated privacy team will process your request as quickly as possible.

Our support team is available 24 hours a day, 7 days a week. We aim to respond to all privacy-related requests within 7 business days.